Privacy Policy

Privacy Policy

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website and services. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information

We may also collect certain information automatically when you use our website, such as IP address, browser type, device information, and usage data.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Processing and fulfilling orders

  • Sending confirmations, receipts, and updates

  • Responding to inquiries and providing customer support

  • Improving our website, products, and services

  • Sending marketing and promotional communications (with your consent)

  • Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential and use it only for authorized purposes.

We may also disclose your information if required by law or to protect our legal rights.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

5. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data

  • Opt out of receiving marketing communications

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.

You can modify your browser settings to refuse cookies; however, some features of the website may not function properly.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

9. SMS Communications 

By providing your mobile phone number and opting in, you expressly consent to receive SMS (text) messages from us in accordance with applicable laws, including the Telephone Consumer Protection Act (TCPA) and Washington, DC messaging standards.

Consent to Receive Messages:
By opting in, you agree to receive recurring text messages, including transactional and (if consented) marketing messages. Consent is not a condition of purchase.

Use of Information:
Your phone number will be used solely for sending requested communications such as updates, alerts, and promotions.

Message Frequency:
Message frequency may vary based on your interactions with our services.

Opt-Out Instructions:
You may opt out at any time by replying “STOP” to any message. After opting out, you will receive a final confirmation message and no further SMS messages will be sent unless you opt in again.

Help Instructions:
For help, reply “HELP” or contact us directly.

Message and Data Rates:
Standard message and data rates may apply depending on your mobile carrier.

No Third-Party Marketing Sharing:
We do not sell or share your phone number or SMS consent with third parties for their marketing purposes.

Data Collected via SMS:
We may collect your phone number, carrier information, and message interaction data (such as timestamps and message content) to provide and improve our SMS services and ensure compliance.

Compliance with Laws:
All SMS communications will clearly identify our business and include opt-out instructions as required by law.

Security:
We take reasonable measures to protect your SMS-related data.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: mmti@mmtidc.org

  • Phone: 202-844-5664